By Jon Batt

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Jon  Batt
Jon Batt
Managing Director, Service Strategy

About the Instructor

Jon Batt has management and governance roles for service providers in public, private and not-for-profit sectors.

Jon Batt started Service Strategy four years ago. Consulting practice is a hybrid of service design and agile principles. He love helping companies take control of their relationships with their customers, and see the benefits everyone gets from providing amazing service.

Course Contents

3 Videos
1 Quiz
4 PDFs